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Frequently Asked Questions

Payments & Finance

Do you offer finance?

Yes, we offer finance leasing if you prefer to spread the cost of your purchase. We work with Halo Finance for this serv Read more..
What methods of payment do you accept?

We have an array of payment options for you to choose from.

We work on a pro-forma basis and dispatch goods once Read more..

Ordering From Us

Are there any import/customs fee's to be paid?

We try to source as many items as possible within the UK to avoid any import costs, and thus keep our prices as low as p Read more..
Will I have to assemble my items?

Most of our items are delivered assembled, however some items involve some self assembly. We can provide instructions an Read more..
My order hasn't arrived when expected, what do i do now?

If your order hasn’t arrived when expected, please email our customer support team.

You can contact them he Read more..
How can I place my order?

You can order direct from our website. Simply add the products you require into the shopping basket and then continue th Read more..
How can i view / track my order once i have placed it?

If you have already or create a new user account when you place your order with us through our site then you can login i Read more..

Delivery & Returns

How will my order be delivered?

All orders are delivered using our fast and reliable UK based courier delivery service. Most items will arrive to you on Read more..
When can i expect my order once dispatched?

All orders are despatched on our standard 3-4 day working day courier service, unless agreed otherwise in writing. We ca Read more..
Where do you deliver to?

We deliver to all manner of clients, all over the world. We’re pleased to be able to deliver to all of the UK & Read more..
How much do you charge for delivery?

Our delivery prices are worked out on the total weight of the products within your order and also the number of items yo Read more..
Returns & Replacement

We appreciate that from time to time our clients order items which upon receipt change their mind. We want to be as fair Read more..

Privacy, Security & Complaints

Is my personal information safe when ordering from you?

JB Commercial Furniture is committed to being a professional and reputable on-line retailer. We take very seriously all Read more..
Will you pass any of my personal / contact information on to any one else?

We do not pass on any personal or contact information to any other organisation or business that isn’t related to Read more..
Is it safe to pay online using my Credit or Debit card on your website?

Our website and on-line credit / debit card facility uses industry standard security technology to ensure your personal Read more..
Complaints

If you have any problem with our service or would like to talk to us about an area in which we can improve our service t Read more..

Search results

6 Search results found for "rally"

Rally Square Ottoman – end of line

*This product is end of line, and available whilst stocks last* The Rally Square Ottoman matches our Rally Side Chairs &… Read More

Rally Industrial Stacking Armchair

The Rally armchair is fresh, luxurious and timeless. Upholstered in a vintage faux leather with a black frame for a distinctive… Read More

Rally Industrial Stacking Bar Stool – various heights available

The Rally Bar Stool is fresh, luxurious and timeless. Upholstered in a faux leather with a black frame for a distinctive… Read More

Rally Industrial Stacking Side Chair

The Rally Side chair is fresh, luxurious and timeless. Upholstered in a vintage faux leather with a black frame for a… Read More

Graduation Industrial Stacking Side Chair

...busy venues. We also offer this item with an upholstered seat and backrest, click here to view the Rally range of… Read More

Graduation Industrial Stacking Bar Stool

...busy venues. We also offer this item with an upholstered seat and backrest, click here to view the Rally range of… Read More